The pandemic forced business owners to get creative with collaboration, and to move quickly. Now, in a post-pandemic world, businesses are looking to build more robust, end to end cloud-based voice and team collaboration solutions that meet the needs of their customers and employees alike.
The days of physical phone and PBX systems are coming to an end with many small to enterprise level businesses implementing Unified Communications solutions that can support flexibility across teams, and efficiencies in busy brick and mortar businesses.
What are Unified Communications?
Unified Communications, or UC, encompasses cloud-based voice systems that create a complete, end to end, collaboration experience. Robust Unified Communications solutions incorporate carrier grade infrastructure with access to advanced telephony features like call forwarding, call routing, IVR, call recording, call analytics, AI, custom hold music and more.
How can Unified Communication support hybrid or remote working?
Organisational collaboration has always been important, however, as we continue to evolve to a hybrid, remote working world, it’s become even more critical. Teams need to be able to work as if they are in the same room, without delays or interference.
Continuous technology innovation will be required to maintain flexibility as the world offers its staff multiple options to connect and work together in the most productive fashion.
The ‘anywhere, anytime, on any device’ workforce is the vision for many organisations and implementing cloud-based Voice will help you to ensure seamless connectivity across devices and work environments.
How can Digit IT help my business streamline its communication?
Enabling an end-to-end telephony experience involves more than launching Microsoft Teams and many SME businesses need the support of a trusted partner to handhold them through the connectivity journey, in a way that streamlines the implementation and ongoing use.
Through our partnership with Access4, we are able to offer you many advantages that your typical large phone carriers can’t including:
An enterprise level, carrier grade solution, at an affordable cost, that allows you to scale up and down to suit your business growth needs
Activate advanced telephony features for call handling, call management and productivity
Porting for new offices and business phone systems
Geo-redundant solutions to support your business continuity plan
A simple, cost-effective way to transition away from ageing, expensive PBX solutions.
Get a Quote
Digit IT can help you build more robust, end to end cloud-based voice and team collaboration solutions that meet the needs of your customers and employees alike.
Contact us today on 07 4637 9033 to get a quote.
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