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JOIN

OUR TEAM

TECHNICIAN.

Your Role

Digit IT is looking for an entry-level Technician to join our growing team. Based in Toowoomba, you will be given training and hands-on exposure to deliver our key service offerings: IT Support, IT Projects, IT Security, Managed Services, Cloud Services and Business Connectivity.

 

This is an entry-level IT role, so experience in a similar role is not essential, but customer service experience is a must!! 

 

Your Responsibilities 

  • Provide onsite and remote Level 1 technical support to our clients

  • Troubleshooting, hardware repairs and software installation

  • Log and resolve tickets in our management system

  • Create and maintain client documentation 

  • Onsite client visits for IT Support and installations

 

Your Skills and Experience

  • Excellent oral, listening and written communication skills

  • Experience in a customer service focused role

  • TAFE IT Diploma or equivalent technical experience

  • Sound working knowledge of Microsoft Windows and Office 365

  • Knowledge of networking concepts such as firewalls and routers

  • Commitment to learning and continuous improvement

  • A valid driver’s license

  • Ability to build and maintain effective relationships

 

Your Benefits

  • $45K - $60K + super per annum

  • Laptop and mobile phone

  • Tailored individual career development plans

  • Study leave, training and exam fees 

  • Free CBD parking, modern facilities and regular social events

  • Great team culture

  • Birthday leave – who wants to work on their birthday?

Join Our Team

Please APPLY TODAY via our Careers page. 

BENEFITS.

FINANCIAL

Competitive Salary 

Laptop 

Mobile Phone

Discounted IT Equipment 

Free CBD Parking 

Birthday Leave 

DEVELOPMENT

Tailored, individual career development plans

Study Leave

Training 

Exam Fees

Certifications

CULTURE

Great Team Culture

Flexible Work Arrangements

Direct Access to Owner

Modern Office 

Social Outings 

Coffee + Snacks