Digit IT is looking for an entry-level Technician to join our growing team. Based in Toowoomba, you will be given training and hands-on exposure to deliver our key service offerings: IT Support, IT Projects, IT Security, Managed Services, Cloud Services and Business Connectivity.
This is an entry-level IT role, so experience in a similar role is not essential, but customer service experience is a must!!
Provide onsite and remote Level 1 technical support to our clients
Troubleshooting, hardware repairs and software installation
Log and resolve tickets in our management system
Create and maintain client documentation
Onsite client visits for IT Support and installations
Your Skills and Experience
Excellent oral, listening and written communication skills
Experience in a customer service focused role
TAFE IT Diploma or equivalent technical experience
Sound working knowledge of Microsoft Windows and Office 365
Knowledge of networking concepts such as firewalls and routers
Commitment to learning and continuous improvement
A valid driver’s license
Ability to build and maintain effective relationships
$45K - $60K + super per annum
Laptop and mobile phone
Tailored individual career development plans
Study leave, training and exam fees
Free CBD parking, modern facilities and regular social events
Great team culture
Birthday leave – who wants to work on their birthday?
Join Our Team
Please APPLY TODAY via our Careers page.
Discounted IT Equipment
Free CBD Parking
Tailored, individual career development plans
Great Team Culture
Flexible Work Arrangements
Direct Access to Owner
Coffee + Snacks