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Your Role

Digit IT is looking for an experienced Senior Systems Engineer to join our growing team.


Based in Toowoomba, you will play a key role in delivering our key service offerings: IT Support, IT Projects, IT Security, Managed Services, Cloud Services and Business Connectivity.


This is a senior role, suited to someone who has experience providing Level 3 Support within an MSP environment – complex troubleshooting and IT Project delivery skills are a must! 


Your Responsibilities 

  • Provide onsite and remote Level 3 technical support to our clients

  • Monitor and maintain network, servers and services

  • Troubleshoot and resolve escalations from Level 1-2 Engineers

  • Contribute to pre-sales solution design

  • Deliver IT Projects including network infrastructure, telephony and IT security etc.

  • Log and resolve tickets in our management system

  • Create and maintain client documentation 


Your Skills and Experience

  • Excellent oral, listening and written communication skills

  • 3+ years experience in a Systems Engineer role 

  • Logical and methodical troubleshooting approach

  • Strong knowledge of Windows servers 

  • Experience with Office 365 and Azure

  • Strong knowledge of virtualisation technologies (Hyper-V, VMWare)

  • Strong knowledge or networks (LAN, WAN, VPN and VLAN)

  • Backup and recovery (Datto, VEEAM, Acronis & StorageCraft) 

  • Focus on IT Security

  • VOIP Telephony, 3CX systemS

  • Mobile device management

  • Attention to detail and clear, accurate and concise documentation

  • A valid driver’s license

  • Ability to build and maintain effective relationships

Your Benefits

  • Starting at $80K + super per annum, negotiated based on experience 

  • Laptop and mobile phone

  • Tailored individual career development plans

  • Study leave, training and exam fees 

  • Free CBD parking, modern facilities and regular social events

  • Great team culture

  • Birthday leave – who wants to work on their birthday?

Join Our Team

Please APPLY TODAY via our Careers page. 



Competitive Salary 


Mobile Phone

Discounted IT Equipment 

Free CBD Parking 

Birthday Leave 


Tailored, individual career development plans

Study Leave


Exam Fees



Great Team Culture

Flexible Work Arrangements

Direct Access to Owner

Modern Office 

Social Outings 

Coffee + Snacks 

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