MANAGED
IT SERVICES TOOWOOMBA.
Empower staff and access expert advice when you need it, with a
Digit IT Managed IT Services agreement.
With predictable monthly costs, we can manage your hardware, software, phone systems, backup systems, network security, vendors and other vital technology.
Fixed Cost
IT Support
Manage budget fluctuations, with a fixed monthly price, based on your tailored agreement.
Toowoomba Help Desk 24x7
Our friendly Toowoomba-based
Helpdesk is serviced 24x7, 365 days of the year. Help is just a phone call away.
Guaranteed Response Times
Enjoy fast response times, based on your service level agreement.
Systems Monitoring
Reduce downtime and increase productivity, with proactive monitoring and maintenance of your IT systems and cloud infrastructure.
Vendor Management
We can act on your behalf with IT vendors, including software and telco providers.
Proactive
IT Planning
Get full clarity over your IT assets and make more informed decisions with monthly IT system reports and quarterly business reviews.
MANAGED
IT SERVICES EXPLAINED.
Strategic IT Support
IT Managed Services enable a business to outsource their IT tasks to a trusted Managed Services Provider (MSP) for a monthly recurring fee.
IT Managed Services can be used to lighten the load of an in-house IT team, facilitate strategic initiatives or entirely replace the need for in-house IT Support
Fixed Cost IT Support
At Digit IT we provide tailored IT Managed Services agreements, so our clients only pay for the services they need. Some clients also engage us to oversee a single IT function including, for example, their network monitoring or cybersecurity.
Core Services
Core services are articulated below and include: Managed Servers, Managed Network, Managed User Devices, IT Support, Print Support and
Data Protection.
MANAGED SERVERS
Keep critical IT services available through proactive management of your server infrastructure. We provide service support for a wide range of technologies including Microsoft Server products, Linux, VMware and Citrix to name a few.
MANAGED NETWORK
Take away the complexity of managing network infrastructure and ensure you receive optimal performance. We provide monitoring, management and support for your entire network, ranging from the local network, internet connections, wireless, routers, firewalls, wan optimization, IOT and network security.
IT SUPPORT
Access fast, reliable and proactive IT Support, including best-in-class response times, onsite and remote support and 24x7 monitoring. Tasks include mailbox management, user accounts and application access.
MANAGED USER DEVICES
We provide service support for desktops,
laptops, tablets and mobile devices. With the rising demand for BYOD computing, our managed devices offerings are an easy way to simplify user device support.
PRINT SUPPORT
Printing is typically a major service for
any organisation. And IT Managed Services agreement may cover everything from support of the printer device through to management of print drivers and print solutions.
DATA PROTECTION
Protect your data and make sure you have a plan in place in the event of a natural or man-made disaster, with comprehensive data protection and optional Business Continuity Planning
OUR PROVEN APPROACH.
FREQUENTLY ASKED QUESTIONS.
INDUSTRIES
WE SUPPORT.
Technology is moving at an exponential pace, changing
how we do business. With Digit IT by your side, you
can utilise technology solutions to improve operational
efficiency and drive growth.
Our skills are transferable, and we support clients in a
range of industries including:
Agriculture
Building and Construction
Financial Services
Health and Medical
Insurance
Local Government
Legal
Not-for-Profit
Manufacturing
Real Estate
Retail and Hospitality
BROWSE
OTHER SERVICES.
